Tailored & Custom Paint
On Local Orders
U.S. Based Business
We make it Right, No Matter What
FAQs
Find answers to our most frequently asked questions.
Orders & support
How do I place an order?
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Easy, find an item you love and add to cart. Our store is powered by Shopify and accepts multiple payment types.
For custom projects or services please contact us first!
Have further questions? Contact us
How do I check the status of my order?
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You can log into your account and check the status of your order. You will receive an email as soon as your product is shipped.
Have further questions? Contact us
Can I cancel an order?
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Please contact us within 24 hours of your purchase. We are a made to order shop and we strive to start your project immediately. We cannot cancel custom projects after 24 hours.
Have further questions? Contact us
Have you recieved my order?
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You should receive an email upon checkout confirming your order. Please contact us if you do not or if you have any additional questions.
Have further questions? Contact us
What payments do you accept?
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Our store is powered by Shopify, so nearly all of them? We currently, do not accept cryptocurrency or bribery. However, flattery will get you everywhere!
Have further questions? Contact us
Shipping & returns
Do you offer free shipping?
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Unfortunately, at this time we cannot ship orders for free. As we grow, we will strive to make this a possibility.
Have further questions? Contact us
What is your refund policy?
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Contact us or check out our? Refund Policy
My order was delivered broken!
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We make it right, no matter what!
Have further questions? Damaged Products
How do I contact you?
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Click here! Contact us
Do you ship international?
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Currently, we offer shipping within the Continental U.S.A, Canada, Mexico, Australia, United Kingdom and most of Europe.
The GK2 and GK3 Ultra are not available for internal shipping due to their size & weight.
If you are interested in a product, please contact us. We can quote you for international shipment.
Shipping Taxes & Import Duties?
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International Shipping may be subject to Tax and Import Duties beyond our control. All 3d printed objects are listed as Scale Model Kits. It is paramount, you research your countries tax implications for all orders shipped outside the United States.
I Don't Want it Anymore...
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We are a small business. We are not a manufacturer of these items. Most made to order items require extensive time and labor. Once we have shipped an item or begun printing an order, we have a strict no refund policy.
Product information
Where are you located?
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Our shop is located in North Carolina. The models we sell are from modelers across the globe. Our apparel is drop shipped from by Printiful.
Do you have Social Media?
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Please click on our contact page for quick links to our profiles and our Discord Server.
Have further questions? Contact us
Can your Armor/Helmet Fit me?
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Yes. Typically all armor sets and or helmets are scaled to fit.
Once an order is placed you will receive a measurement guide within 24 hours.
IMPOTRANT: If we do not receive the guide back within two weeks and we do not hear from, we will begin printing your armor at 100% scale. (Fits a 6' tall, 200lb Male).
I don't know how to measure myself.
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Our measurement guide includes a diagram and written instructions on how to measure yourself. It is very simple and straightforward.
You shipped me the wrong size!
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Orders with printed with measurement guides will leave wiggle room. This is for padding and clothing to fit underneath. This is also to ensure you can get inside of it. If it is too small, please contact us.
Exceptions: Delays in completing the measurement guide (after two weeks w/o contact) will force us to print a standard size (100% scale armor/helmet).
